Shipping policy
At CaneFurniture.in, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policies below to understand how we handle your order:
Processing Time:
- Orders are processed and dispatched within 1-3 business days from the date of purchase.
- Orders placed on weekends or holidays will be processed on the next business day.
- Custom orders may require additional processing time, and customers will be notified of the estimated delivery time upon confirmation of the order.
Shipping Charges:
- We offer free shipping across India for all orders.
- For international shipping inquiries, please contact our customer support team for shipping rates and availability.
Estimated Delivery Time:
- Standard delivery time is typically 5-10 business days, depending on your location within India.
- For remote or rural locations, delivery may take longer than usual. We work closely with our logistics partners to ensure timely delivery.
Tracking Information:
- Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your shipment’s status.
- You can track your order via the courier service's website using the provided tracking number.
Shipping Restrictions:
- We currently ship orders only within India. For international shipping, please contact us directly to inquire about possible arrangements.
- Certain large or fragile items may have specific shipping requirements. We will inform you if your order falls under this category.
Damaged or Lost Shipments:
- If your order arrives damaged or is lost during transit, please contact us.
- In the case of damage, please retain all packaging and product materials for inspection. We will initiate a replacement or refund based on the situation.
Order Modifications and Cancellations:
- If you need to modify or cancel your order, please contact us as soon as possible. Once the order has been dispatched, it cannot be canceled, and you will need to initiate a return process.
Delivery Partners:
- We work with trusted delivery partners such as Blue Dart, DTDC, and Delhivery to ensure your orders are handled with care and reach you promptly.
If you have any further questions or need assistance with shipping, feel free to reach out to our customer support team at [Customer Support Email] or [Customer Support Number]. We are here to help!
Thank you for choosing CaneFurniture.in.